Cookie Policy
Scope and Purpose of This Policy
This document sets out the manner in which Hades Bet deploys cookies and analogous tracking technologies across its digital properties. It provides a comprehensive account of each cookie category, the rationale for its deployment and the mechanisms available to users for managing their preferences. This policy forms part of the broader Hades Bet data governance framework and should be read in conjunction with the Privacy Policy.
Definition and Function of Cookies
A cookie is a small data file, typically comprising a string of alphanumeric characters, that is transmitted from a web server and stored on the user's device – whether a desktop computer, tablet or mobile telephone. Cookies serve a range of functions: they enable the server to recognise returning visitors, maintain session state across page transitions and record user preferences for subsequent visits. Without cookies, many core website functions – including authenticated sessions and language persistence – would be unavailable.
Category 1: Essential Operational Cookies
These cookies are fundamental to the operation of the Hades Bet platform and cannot be deactivated without rendering core functionality inoperable. They do not store information used for marketing or profiling purposes.
| Identifier | Function | Duration |
|---|---|---|
| __hb_session | Maintains authenticated user session across page loads | Browser session |
| __hb_csrf | Validates form submissions to prevent cross-site request forgery | Browser session |
| __hb_consent | Records the user's cookie preference selections | 365 days |
| __hb_locale | Preserves the selected language and regional format | 365 days |
| __hb_device | Identifies the device type for layout optimisation | 90 days |
Category 2: Preference and Personalisation Cookies
Preference cookies enable the platform to recall choices made by the user during previous visits. This includes display settings, preferred currency denomination, game sorting order and notification preferences. Disabling these cookies will not prevent access to the platform but will require the user to reconfigure their preferences upon each visit.
Category 3: Analytics and Performance Cookies
Hades Bet employs analytics cookies to gather aggregated, anonymised data regarding platform usage patterns. This data informs decisions about interface improvements, content prioritisation and infrastructure scaling. Analytics cookies do not identify individual users. The information collected includes page view frequency, navigation paths, average session duration and error occurrence rates. No personally identifiable information is associated with this data.
Category 4: Promotional and Partner Cookies
Where applicable, cookies in this category are deployed in connection with promotional campaigns and partner integrations. Their purposes include attribution of user acquisition to specific marketing channels, frequency capping of promotional displays and measurement of campaign performance. These cookies may be set by third-party services operating on behalf of Hades Bet.
Third-Party Cookie Deployment
Certain platform features depend on services provided by external parties, each of which may deploy its own cookies subject to its own policies. The principal categories of third-party cookie sources are as follows:
- Game content providers – cookies required for the loading, rendering and state management of casino game sessions
- Payment processing partners – cookies used during the transaction flow to maintain session integrity and fraud detection
- Analytics platforms – cookies that aggregate anonymised usage data across the user base
- Customer communication tools – cookies that support live chat session continuity and support ticket routing
Hades Bet does not exercise direct control over third-party cookies and recommends that users consult the respective third-party privacy and cookie policies for full details.
Managing Cookie Preferences
Users retain the ability to modify their cookie preferences at any time through one or more of the following mechanisms:
- On-site consent manager – accessible via the cookie banner or footer link, enabling granular control over non-essential cookie categories
- Browser-level controls – all major browsers provide settings to accept, block or delete cookies. Users should consult their browser's help documentation for specific instructions applicable to their version
- Device-level settings – mobile operating systems may provide additional controls governing cookie storage and third-party tracking
Restricting or disabling non-essential cookies will not affect the ability to access the platform, though certain personalisation and analytical features may be unavailable.
Policy Revisions
Hades Bet may update this policy periodically to reflect changes in technology, regulatory requirements or operational practices. The revised policy will be published on this page with an updated effective date. Where material changes are made, a notice will be displayed on the platform.
Enquiries
Questions or concerns regarding this cookie policy may be directed to the Hades Bet support team via live chat or by email.